Order
3Pcs clothing or shoes any styles
-Choose Items
-Make the payment(link: https://msbelle.com/payment/)
-Send us an e-mail(to:olagoodies@outlook.com) listing
-Items no with size
-Shipping address with post code, receiver’s full name, phone no, e-mail address
-Payment date, invoice no(make it freely with any 6 numbers, for example: 049586)
Once shipped, we will send you shipment and tracking info to your e-mail.
We apologize if your item arrived incomplete, damaged, broken, missing, defective, did not arrive at all, or you received the wrong merchandise. We value you as a customer and we want to fix any issues you have encountered quickly and effortlessly.
The quickest and easiest way to get assistance with your order is by clicking the Chat Online link at the bottom of the page.
-or-
E-mail to olagoodies@outlook.com. Live Agents are available during business hours,
Mon – Fri:
8:30 PM – 8:00 AM EDT
9:30 PM – 9:00 AM EST
Sat – Sun:
2:00 AM – 8:00 AM EDT
3:00 AM – 9:00 AM EST
(holiday exceptions may apply).
Important:
You have 30 days, from the date of delivery, to notify us of:
- Non-receipt (tracking shows order delivered)
- Wrong Merchandise (including color, size, style, etc.)
- Missing pieces
- Arrived damaged or defective
Shipping & Delivery
It takes normally 1-2 business days.
- Contiguous US, Canada 7-12 days
- US Minor Outlying Islands 12-15 days
- Brazil, Mexico 15-22 days
- UK, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Portugal 5-12 days
- Other European countries (Andorra, Greece, Norway, Hungary, Poland, Iceland, Bulgaria, Ireland, Romania, Cyprus, San Marino, Croatia, Latvia, Slovakia, Czech Republic, Liechtenstein, Slovenia, Denmark, Lithuania, Estonia, Luxembourg, Sweden, Finland, Malta, Switzerland, Monaco, Vatican City) 7-15 days
- Australia 7-12 days
- Philippines, Indonesia, Malaysia, Singapore 4-7 days
- Nigeria, Kenya, Tanzania 13-18 days
- South Africa 15-22 days
We work with local major shipping companies such as USPS, Fedex, DHL, Canada Post, Australia Post, Royal Mail etc to make the best delivery for our customers.
We apologize if your item arrived incomplete, damaged, broken, missing, defective, did not arrive at all, or you received the wrong merchandise. We value you as a customer and we want to fix any issues you have encountered quickly and effortlessly.
The quickest and easiest way to get assistance with your order is by clicking the Chat Online link at the bottom of the page.
-or-
E-mail to olagoodies@outlook.com. Live Agents are available during business hours,
Mon – Fri:
8:30 PM – 8:00 AM EDT
9:30 PM – 9:00 AM EST
Sat – Sun:
2:00 AM – 8:00 AM EDT
3:00 AM – 9:00 AM EST
(holiday exceptions may apply).
Important:
You have 30 days, from the date of delivery, to notify us of:
- Non-receipt (tracking shows order delivered)
- Wrong Merchandise (including color, size, style, etc.)
- Missing pieces
- Arrived damaged or defective
Returns
We want you to love your purchase, but if you are not completely satisfied, we will gladly accept most returns by mail within 30 days of purchase for free.
Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable.
Sale items are final and are not eligible for return.
Items purchased online can be returned by mail. Bring your original receipt.
No receipt? No Problem. We can use the following information to look up your
purchase:
• The invoice number or shipping confirmation email
• The shipping label or packing slip
How refunds are received?
• You have proof of purchase: If you have your original receipt, your return label or packing slip, you will get a refund in the original form of payment.
• You don’t have proof of purchase: You may still be eligible for store credit for the item’s lowest selling price within the last 180 days.
Returns by mail:
We will credit your account(s) and inform you by e-mail within 10 business days of receiving your return.
Consumer Protection!
MsBelle encourages all customers to be aware of potentially fraudulent or deceptive emails, phone calls and postal mail. Here are some simple guidelines to help you safeguard your personal information.
Be skeptical of requests for account numbers, social security numbers, credit card numbers, or any other sensitive personal information. Never reveal sensitive information to any one you do not know, especially if you suspect fraud.
Using a universal username and password for multiple websites leads to your account being vulnerable to interference from outside parties. As a company, MsBelle takes the security of your account information very seriously. Therefore, we take measures to protect the security of our customer’s account information.
MsBelle will never ask you to provide sensitive information by email. Whenever, you’re asked for personal information by email, phone or text message, we recommend that you call back the general published number for whatever company you’re dealing with, or that you go to the official Web site. If you have any doubt regarding the legitimacy of an email DO NOT respond or click on any links.
Email olagoodies@outlook.com to alert us about suspicious emails or calls.
Visit the Federal Trade Commission’s website at www.ftc.gov for additional advice on protecting your personal information.