Free Shipping Policy
Free Shipping, minimum 3Pcs Clothings, Shoes when you shop at MsBelle
How long does it take to receive my order?
-Contiguous US, Canada 7-12 days
-US Minor Outlying Islands 12-15 days
-Brazil, Mexico 15-22 days
-UK, France, Germany, Italy, Spain, Netherlands, Belgium, Austria, Portugal 5-12 days
-Other European countries (Andorra, Greece, Norway, Hungary, Poland, Iceland, Bulgaria, Ireland, Romania, Cyprus, San Marino, Croatia, Latvia, Slovakia, Czech Republic, Liechtenstein, Slovenia, Denmark, Lithuania, Estonia, Luxembourg, Sweden, Finland, Malta, Switzerland, Monaco, Vatican City) 7-15 days
-Australia 7-12 days
-Philippines, Indonesia, Malaysia, Singapore 4-7 days
-Nigeria, Kenya, Tanzania 13-18 days
-South Africa 15-22 days
We work with local major shipping companies such as USPS, Fedex, DHL, Canada Post, Australia Post, Royal Mail etc to make the best delivery for our customers.
Once shipped, we will send you shipment and track info to your e-mail.
We apologize if your item arrived incomplete, damaged, broken, missing, defective, did not arrive at all, or you received the wrong merchandise. We value you as a customer and we want to fix any issues you have encountered quickly and effortlessly.
The quickest and easiest way to get assistance with your order is by clicking the Chat Online link at the bottom of the page.
-or-
E-mail to olagoodies@outlook.com. Live Agents are available during business hours,
Mon – Fri:
8:30 PM – 8:00 AM EDT
9:30 PM – 9:00 AM EST
Sat – Sun:
2:00 AM – 8:00 AM EDT
3:00 AM – 9:00 AM EST
(holiday exceptions may apply).
IMPORTANT:
You have 30 days, from the date of delivery, to notify us of:
• Non-receipt (tracking shows order delivered)
• Wrong Merchandise (including color, size, style, etc.)
• Missing pieces
• Arrived damaged or defective